Terms and Conditions

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MyREDS Terms of Service

AR MECHATRONICS PLT (Company No. LLP0020320-LGN) (“ARM”, “we”, “our” or “us”) owns the website www.myreds.com.my (“Website”) and “MyREDS” mobile applications (“App”). We provide website features and products and services when you visit or access our Website and App (collectively “Services”). By using the Services, you are deemed to have agreed to our terms and conditions set out here and our privacy policy here (provide link to privacy policy). Where applicable, you will be subject to additional terms of use when you use a specific Service provided by us. The terms and services herein, privacy policy and additional terms (if applicable) are collectively referred to as “Terms and Conditions”. Your use of our Services will be subject to the Terms and Conditions. Please read them carefully. If you do not agree to the Terms and Conditions, you may not use our Services. We may vary, amend, modify or revise the Terms and Conditions from time to time. If we revise the Terms and Conditions, such changes will be effective when they are posted on our website or App. Your continued use of our Services following such revision constitutes your acceptance to the revised Terms and Conditions. 

Acceptance of Terms 

When you register as a user of our application, we ask for some personal information that will be used to activate your account, provide the Services to you, communicate with you about the status of your account, and for other purposes set out. Your name, address, telephone number, email address, and certain other information about you may be required by us to provide the Services or be disclosed by you during your use of the Services. Your account will be encrypted with a password only shared with you and would be verified at the time of login. 

Acceptance of services 

According to the terms, we will use commercially reasonable efforts to provide the Services to our customers. As part of the registration process, Customers will identify an administrative user-name and password of your personal account. Subject to the terms hereof, we will endeavour to provide Customers with reasonable support services and implementations assistance, through electronic mail or another reasonable mechanism, in accordance with Company’s standard practice. 

Rights to Your Information 

You have the right to access and edit your information at any time through the web interface provided as part of the Services. However, to make sure that the personal information we maintain about you is accurate, please inform us immediately of any change in your personal information by contact us directly and email to [email protected]

Right to Amend terms 

We may change these terms from time to time. If we do this, we will post the changes to this Agreement on this page and will indicate at the top of this page. In 2022 these terms were last revised. We will also notify Customer, either through the Service user interface, in an email notification, or through other reasonable means. 

Using MyREDS 

You may use our Products and Services only if you can form a binding contract with MyREDS and only in compliance with these Terms and all applicable laws. When you create your MyREDS account, you must provide us with accurate and complete information. Any unauthorized or false representation of the account will lead to immediate termination. Some of our Products may be software that is downloaded to your computer, phone, tablet, or other device. You agree that we may automatically upgrade those Products, and these Terms will apply to such upgrades. AR Mechatronics PLT is not responsible for any material or life losses due to no response or slow response of our system in activating the guard to residents of our system in activation the guard to residents or committees’ assistance when guard panic button is used. 

Intellectual property rights 

All intellectual property rights (which include rights such as copyright, and rights in trademarks) in any content of the App (including text, graphics, software, photographs and other images, videos, sound, trademarks, and logos) are owned by us and/or our licensors. Except as expressly set out in these Terms, nothing in these Terms gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the App. If you print off, copy or store pages from the App (only as permitted by these terms and conditions), you must ensure that any copyright, trademark or other intellectual property right notices contained in the original content are reproduced. 

Force Majeure 

MyREDS shall not be liable to you or any other person for any delay or failure in the performance of this Agreement or for loss or damage of any nature whatsoever suffered by such person due to disruption or unavailability of communication facilities, utility or Internet service provider failure, acts of war, acts of terrorism, acts of vandalism, lightning, fire or other acts of God, strike, unavailability of energy sources or any other causes beyond MyREDS reasonable control. 


The Products and all included content are provided on an “as is” basis without warranty of any kind, whether express or implied. MYREDS SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. MyREDS takes no responsibility and assumes no liability for any Membership Content that you or any other user or third-party posts or transmits using our Products. You understand and agree that you may be exposed to Membership Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose. 

General Terms 

This Agreement, together with any Exhibits hereto, contains the entire agreement of the parties, and supersedes any and all previous agreements with respect to the subject matter hereof, whether oral or written. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. MyREDS may transfer, assign, sublicense or pledge, in any manner whatsoever, any of its rights and obligations under this Agreement to a subsidiary, affiliate, or successor thereof, or to any third party whatsoever, without notifying you or receiving your consent. Any waiver (express or implied) by MyREDS of any breach of this Agreement shall not constitute a waiver of any other or subsequent breach. No provision of the Agreement may be waived except by a written instrument expressly waiving such provision and signed by a duly authorized officer of MyREDS. By entering into this Agreement, you acknowledge that you are transacting business with MyREDS in the Malaysia. This Agreement shall be governed in all respects, including validity, interpretation and effect, by the laws of the Malaysia and exclusive venue shall be in the criminal courts & Supreme Courts of Malaysia. The headings in this Agreement are for purposes of reference only and shall not limit or otherwise affect the meaning hereof.

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